Terms of service

Overview

This website is operated by hanfutale.com (hereinafter referred to as “we,” “us,” or “this website”). We provide you (the user) with this website and all Hanfu products, customization services, information, and tools contained herein, subject to your acceptance of all terms, conditions, policies, and statements set forth herein.

By accessing this website, placing an order, or using any service, you engage in our “Service” and agree to be bound by these Terms of Service (hereinafter referred to as the “Terms”). These Terms apply to all users, including browsers, shoppers, and content contributors (such as reviewers).

If you do not agree to all of these Terms, please do not access or use this website. We reserve the right to update these Terms at any time by posting revisions on this page. Your continued use of the website following the posting of any revisions constitutes your acceptance of the updated Terms.

This website is built using the WordPress system, which provides us with e-commerce functionality (such as product display, order management, and user account systems), enabling us to showcase and sell Hanfu products to you.

Online Store Terms

1.Age Requirement: By agreeing to these terms, you confirm that you have reached the legal age of majority in your state/province; or you have reached the legal age of majority and consent to allow your minor family members to use this website.

2.Compliant Use: You may not use our Hanfu products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction while using the services (including but not limited to copyright laws, such as reproducing our Hanfu designs without permission).

3.Prohibited Activities: You may not transmit viruses, worms, or any destructive code; share your account password with third parties; or permit unauthorized access to your account.

4.Termination for Breach: We may immediately terminate your access to the Website’s services if you violate any provision of these Terms.

General Terms

1. Right to Refuse Service: We reserve the right to refuse service to anyone at any time for legitimate reasons, including suspected fraudulent orders or violations of these terms.

2. Data Transmission Security: Your content (excluding credit card information) may be transmitted over various networks in unencrypted form and may be modified to meet network or device technical requirements. However, credit card information remains encrypted during transmission at all times, and we employ SSL technology to protect payment information security.

3. Intellectual Property Protection: You may not reproduce, photocopy, sell, or resell any part of this website—including Hanfu product images, design descriptions, and size charts—without our express written permission. All Hanfu designs and brand content remain our property and are protected by intellectual property laws.

4. Section Headings: Headings within these Terms are for convenience only and do not limit or alter the meaning of any provision.

Accuracy, Completeness, and Timeliness of Information

1.For Reference Only: Information on this website (such as Hanfu style details and inventory quantities) is provided for general reference only. We assume no liability for any inaccuracies, incompleteness, or outdated information. Before placing an order, we recommend confirming order details (such as customization requirements) with customer service.

2.Historical Information: Any historical content on this website (such as past Hanfu collections) is provided for reference only and does not represent current availability or purchase options. We may modify website content at any time but are under no obligation to update information—it is your responsibility to review the latest content.

Service and Price Modifications

1.Price Changes: Prices for Hanfu products are subject to change without prior notice. All prices are listed in USD (or your local currency as displayed in your region) and exclude duties, taxes, and shipping fees (see Section 6 for details).

2.Service Adjustments: We reserve the right to modify or terminate services at any time (e.g., ending pre-sales for limited-edition Hanfu items) without prior notice. We shall not be liable to you or any third party for any service modifications, price changes, or service terminations.

Hanfu Products and Orders

1.Product Availability: Some Hanfu items (especially custom designs) may have limited quantities. Customized Hanfu (e.g., size adjustments, bespoke embroidery patterns) are non-returnable and non-exchangeable except for major quality defects (see Return Policy for details).

2.Color Variations: We strive to ensure Hanfu colors and details displayed on our website match the actual products. However, slight discrepancies may occur due to variations in computer/mobile screen displays.

3.Customization Responsibility: When purchasing custom Hanfu, you must provide accurate measurements (e.g., bust, shoulder width) according to our sizing guide. We are not responsible for ill-fitting garments resulting from inaccurate measurements provided by you.

4.Order Restrictions: To prevent resale, we may impose order quantity limits per person/household (e.g., a limit of 2 pieces per person for limited-edition Hanfu). If we reasonably suspect an order was placed by a reseller or involves fraudulent activity, we reserve the right to cancel the order and will attempt to notify you via email/phone.

5.Customs Duties & Taxes: You are responsible for any customs duties, taxes, or other clearance fees imposed by your local government. We are not liable for order delays or seizures by customs authorities resulting from your failure to pay these fees.

Billing and Payment

1.Account Information Accuracy: You agree to provide current, complete, and accurate billing information (such as credit card details and billing address) for all orders and to promptly update such information (e.g., credit card expiration date changes) to avoid order delays.

2.Payment Processing: Payments are processed through third-party service providers (e.g., PayPal, Stripe). We do not store full credit card information; all payment data is managed by secure payment partners.

3.Order Confirmation: An order confirmation email does not constitute fulfillment of the order. We reserve the right to cancel or adjust orders if products are out of stock, payments are declined, or fraudulent activity is detected.

Third-Party Tools and Links

1.Third-Party Tools: We may provide access to third-party tools (e.g., CDN services for website speed optimization, DHL tools for logistics tracking). We neither monitor, control, nor endorse these tools. All such tools are provided “as is” and “as available,” without any warranties.

2.Third-Party Links: This website may contain links to third-party sites (e.g., Hanfu culture blogs, payment service provider pages). We are not responsible for the content, privacy policies, or services of these sites. You assume all risks associated with their use.

User Comments and Feedback

1.Comment Authorization: By submitting comments via this website, email, or social media (e.g., Hanfu reviews, customization feedback), you grant us the right to edit, publish, and translate such comments for marketing or service improvement purposes (e.g., sharing photos of your Hanfu outfits with your name credited).

2.Comment Guidelines: Your comments must not contain illegal, offensive, or defamatory content, nor infringe upon third-party rights (e.g., posting others’ photos without permission). You bear full responsibility for the accuracy of your comments. We assume no liability for comments posted by you or third parties.

Personal Information

Personal information you submit through this website (such as name, address, custom dimensions) is governed by our Privacy Policy. Please review the Privacy Policy on this website to understand how we collect, use, and protect your data.

Errors, Inaccuracies, and Omissions

We may correct typographical errors, pricing discrepancies, or inventory inaccuracies on the website at any time—even after you have placed an order. If your order is canceled or modified due to such errors, we will notify you. Unless required by law, we are under no obligation to update or clarify website information (including pricing).

 Disclaimer and Limitation of Liability

1. Disclaimer of Warranties: Our services and Hanfu products are provided “as is” and “as available,” without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or accuracy of product descriptions.

2. Risk Assumption: Your use of this service is at your own risk. We shall not be liable for:

• Service interruptions, order delays, or logistics issues caused by third parties;
• Indirect, incidental, or consequential damages (e.g., losses incurred due to Hanfu order delays preventing use during festivals);
• Losses resulting from inaccurate custom sizing provided by you.

3. Territorial Limitations: Some jurisdictions do not permit limitations on liability for indirect damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless us (and our employees, partners, and service providers) from any claims, damages, or legal fees (including reasonable attorneys’ fees) arising from:

• Your violation of these Terms or applicable laws;
• Your unauthorized use of this Website or our intellectual property;
• Comments or content you post infringing third-party rights.

 Severability

If any provision of these Terms is deemed illegal, invalid, or unenforceable, such provision shall remain enforceable to the maximum extent permitted by law. The unenforceable portion shall be deemed severable from these Terms and shall not affect the validity or enforceability of the remaining provisions.

Termination

Your Right to Terminate: You may terminate these Terms at any time by ceasing use of this Website and notifying us via email.
Our Right to Terminate: We may terminate these Terms immediately (without notice) if you breach any provision herein. You remain liable for all outstanding payments (e.g., unpaid order fees) as of the termination date.

 

Entire Agreement

These Terms, together with the Privacy Policy and Return Policy, constitute the entire agreement between you and us, superseding all prior oral or written agreements (including prior versions of these Terms). Our failure to exercise or enforce any right under these Terms shall not constitute a waiver of such right.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, USA (where our servers are located), without giving effect to its conflict of laws principles.

Changes to Terms

You may review the most current version of these Terms at any time on this website. We will post any revisions on this page. Your continued use of this website following the posting of revisions constitutes your acceptance of the updated Terms. For material changes (such as adjustments to return restrictions), we will notify registered users via email at least 30 days in advance.

Contact Information

For questions regarding the Terms of Service, please email [email protected]